Terms and Conditions of Sale

These Terms and Conditions of Sale (“Terms”) govern all bookings, safaris, treks, and tours (“Services”) offered by Adventure Safaris & Treks, a locally operated company based in Nepal.

By booking with us, the Client (“you”) agrees to these Terms in full.

Article 2 – Company Information

Adventure Safaris & Treks
Thakurdwara - Bardia
Email : adventuresandt@outlook.com
Téléphone : + 977 986 661245

Article 3 – Booking and Payment

• Bookings are made online through our official website: www.adventuresafariandtrek.com

• Your booking is confirmed only after we receive your payment.

• A confirmation email will be sent detailing your itinerary and included services.

Article 4 – Prices

• All prices are listed in Euros (€) or US Dollars ($).

• Prices include only the services expressly mentioned in each trip description (such as accommodation, meals, transfers, guide, and activities).

• Not included: international flights, visas, travel insurance, vaccinations, personal expenses, non-specified drinks, tips, and any other services not mentioned.

• Prices may be adjusted in the event of currency fluctuations, local tax changes, or changes in supplier costs.

Article 5 – Payment Terms

To confirm your booking, a 50% deposit of the total price is required.

• Once your booking is validated, you will receive a secure payment link via AilePay.

• A confirmation email will be sent as soon as your deposit is received.

• The remaining 50% must be paid on site upon arrival.

• A final invoice will be issued once full payment has been received.

Article 6 – Cancellation and Refund Policy

If cancelled by the Client:

• More than 30 days before departure: 80% of the deposit will be refunded.

• Less than 30 days before departure: no refund will be issued.

If cancelled by the Company:
In the event of unforeseen circumstances (extreme weather, force majeure, political or health events), Adventure Safaris & Treks will offer either:

• a full refund, or

• a rescheduling of your trip at a later date.

Bank and currency conversion fees remain the responsibility of the Client.

Article 7 – Modifications After Booking

• Any change request (dates, number of participants, itinerary) must be submitted in writing.

• Adventure Safaris & Treks reserves the right to charge an administrative fee and adjust the total price accordingly.

Article 8 – Travel Insurance

• Travel insurance is not included in our prices.

• Clients are required to have valid insurance covering medical assistance, repatriation, hospitalization, and trip cancellation where applicable.

Article 9 – Liability

• Adventure Safaris & Treks is committed to ensuring a safe and enjoyable experience for all travelers.

• However, participation in outdoor and adventure activities carries certain inherent risks (accidents, weather changes, wildlife encounters, altitude effects, or political instability).

• By booking with us, you acknowledge and accept these risks.

• The company cannot be held responsible for events beyond its control such as:
  flight delays or cancellations, loss of baggage, medical incidents, or administrative decisions.

• Any additional costs incurred due to such circumstances will be borne by the Client.

Article 10 – Client Responsibilities

By booking with us, you agree to:

• provide accurate personal information,

• ensure your travel documents (passport, visa, vaccinations) are valid,

• follow safety instructions from your guides,

• and confirm that your physical condition is compatible with the chosen activity.

Article 11 – Complaints

Any complaints must be submitted in writing within 30 days after the end of your trip, accompanied by relevant documentation, to: adventuresandt@outlook.com.

Complaints received after this period cannot be considered.

Article 12 – Force majeure

Adventure Safaris & Treks cannot be held liable for failure to deliver part or all of a trip due to force majeure — including natural disasters, epidemics, strikes, political unrest, or administrative decisions.

Article 13 – Data Protection

Adventure Safaris & Treks processes all personal data in accordance with its Privacy Policy, ensuring confidentiality and respect for your privacy.

Article 14 – Governing Law

These Terms are governed by Nepalese law.

Any disputes shall fall under the exclusive jurisdiction of the courts of Kathmandu, Nepal.